Frequently Asked Questions.
Product
How about the quality? Did they meet the standard?
Our factories have a strict standard for the product process, and we have videos recording the testing process. Our products meet the standard BS EN 1065.
What's your MOQ(minimum order quantity)?
Tons.
Can you supply scaffolding as per customer requirements?
Yes, we could provide any styles as per customer requirements.
Price
How can I get the price?
Please send us the exact details of products inquiry, such as material grade, size, etc. Then we will quote the best price as you accordingly.
How can I get a quotation from you ?
You can leave us message, and we will reply every message in time. Or we may talk on line by Trade manager. And you can also find our contact information on contact page.
Is there any discount?
The discount depends on your order quantity. Bulk order will be cheaper than small quantities.
Factory
Are you manufacturer or trader?
We are the manufacturer of a variety of scaffoldings for many years. Our group company has several factories, covering every scaffolding systems.
Can we visit your factory?
Warmly welcome. Once we have your schedule, we will arrange the professional sales team to follow up your case.
Where is your factory located?
All the factories are based in China.We have 6 manufacturers’ bases, which are all in the industrial concentration zone, such as Hebei, Tianjin, Rizhao, Wuxi, Changzhou and Taizhou.
Payment
What kinds of payment methods do you accept?
You can make the payment to our bank account, 30% deposit in advance, 70% balance against the copy of B/L.
What currency do you accept?
We usually deal with USD/AUD.
Sample
Can I request a free sample to do the testing myself?
Our scaffolding products have been tested intensively before being brought to market，we already have relevant test reports and videos.We provide samples, costs depend on the price of the products. Sample fee and freight cost shall be paid by the buyer.Please do not hesitate to contact us if you have any interest.
Do I get reimbursed for the sample cost?
Upon your first formal order in considerable quantity, we will return it to you.
Service
How about your OEM&ODM service?
We are NO.1 professional supplier of scaffolding in China. OEM / ODM customized services are provided according to customers’ various applications and demands.
What is your after sale service?
Different kinds of the product offer different warranty, our consultant will tell you the exact warranty of each scaffolding product.
Professional engineer good at English provide 7*24 online service for any issue.c. Long-term new product replacement service.
Delivery
How about the shipping fees?
Exactly freight rates can be served if we get the details of amount, weight and way. Please contact us for further more information.
How long will it take for delivery?
Available sample order, 3 - 7 days;mass production order, 10 - 40 days (based on different quantities);For some distant places, the delivery time may be a little bit longer.By Express: DHL UPS TNT FEDEX or EMS E-packing.By Sea: Inform us of the Sea Port to check which ship line.
Can I decide which express/shipping company to use?
Yes, you can choose the companies you like or already cooperate with.
Get a Quote
If you are interested in our scaffolding or have any questions, please feel free to contact us.